Case studies
Zippay: Instant P2P Payments for Ireland
March 2024 - (Present) February 2025 Go Live | Mobile
Design of Zippay within the AIB mobile app— a Zelle-style solution — in collaboration with other major Irish banks. Focused on secure, user-friendly experiences for real-time peer-to-peer transfers.
SEPA Instant Payments and Verification of Payee
January 2024 - October 2025 | Mobile
Design of the AIB SEPA Instant Payments mobile journey, enabling real-time euro transfers across European banks. Focused on clarity, trust, and seamless UX for quick and secure cross-border payments.
Redesigning the Adverts app search journey
February 2024 - May 2024| App
During a three month mentorship programme at the UX Tree, I undertook a self-directed case study, which involved identifying a UX issue within an existing product or service (Adverts.ie’s search and browsing) and developing a solution that would cater to the needs of a specific target audience.
Security Centre Redesign
October 2023 - December 2023 | Web
Redesign of AIB Security Centre website to help customers combat fraud and scams. Focused on improving information architecture, enhancing content clarity, and redesigning the user interface to drive engagement.
